Analisis Pengaruh Kualitas Pelayanan Terhadap Kepuasan Pelanggan Pada Perusahaan Transportasi Jasa PT. Sriwijaya Air. Journal of Tourism and Economic, [S. l.], v. 1, n. 1, p. 28–37, 2018. DOI: 10.36594/jtec/davyqf64. Disponível em: https://jurnal.stieparapi.ac.id/index.php/jtec/article/view/65.. Acesso em: 22 apr. 2026.