Pengaruh Disiplin, Kompetensi Dan Kinerja Karyawan Terhadap Kepuasan Pelanggan PT.Bank Perkreditan Rakyat Shinta Daya Yogyakarta. Journal of Tourism and Economic, [S. l.], v. 7, n. 1, p. 99–108, 2024. DOI: 10.36594/jtec/fv588f94. Disponível em: https://jurnal.stieparapi.ac.id/index.php/jtec/article/view/131.. Acesso em: 11 oct. 2025.